FAQs Ritva
1. What is Ritva?
Ritva is a Pakistani, female-founded brand by Maryam Najam, offering premium knitted tote bags designed with artistic patterns, soft textures, and high-quality craftsmanship.
2. Are Ritva bags handmade?
Our bags are made using high-quality knitted fabric with carefully crafted detailing. Each design feels artistic, expressive, and unique.
3. Are the bags durable?
Yes! Ritva bags are made from premium knitted yarn, reinforced stitching, and strong rope handles — perfect for everyday use.
4. Can I wash Ritva bags?
Yes. We recommend:
• Gentle hand wash
• Mild detergent
• Air dry only
Avoid machine wash to maintain fabric softness and shape.
5. What can the bag hold?
Ritva totes are spacious and sturdy, ideal for:
• Books
• Cosmetics
• Water bottle
• Daily essentials
They’re stylish enough for outings, yet functional for everyday carry.
6. Do the colors fade?
No. Our knitted designs are made with long-lasting, colorfast yarn, so the patterns stay vibrant even with regular use.
7. Are Ritva bags lightweight?
Yes! Despite looking premium and full, the bags are extremely lightweight and comfortable to carry all day long.
8. Do you offer Cash on Delivery (COD) in Pakistan?
Yes, we offer COD all over Pakistan.
9. What are your delivery charges?
• Standard Delivery: ₨ 200–250 (city-based)
• Free delivery on orders above a 6000
10. How long does delivery take?
• Karachi / Lahore / Islamabad: 2–4 working days
• Other cities: 3–6 working days
• Remote areas: 5–7 working days
11. Do you accept returns or exchanges?
Yes, we offer exchanges in case of:
• Wrong product received
• Defective/damaged item
Return window: 2–3 days after receiving the parcel
12. Do you ship internationally?
International shipping can be arranged on request. Contact us on WhatsApp or Instagram for details.
13. How can I place an order?
You can order through:
• Our official website
• Instagram DM
• WhatsApp order form
• Facebook shop
14. Can I get a gift box or gift note?
Yes! We provide premium packaging options and custom gift notes upon request.
15. Who is the founder of Ritva?
Ritva is proudly founded and led by Maryam Najam, passionate about bringing artistic and premium-quality bags to Pakistani women.
16. What makes Ritva bags special?
• Artistic knitted patterns
• Soft, comfortable feel
• Premium quality
• Fresh, unique designs
• Female-created and female-focused
• Perfect for casual, work, travel, and gifting
17. Will the bag lose shape?
No, our knitted construction is flexible yet durable, keeping the bag’s structure intact.
18. Are the bags good for gifting?
Absolutely! Ritva bags are beautiful, trendy, and memorable — perfect gifts for birthdays, bridesmaids, friends, and mothers.